Digital Downloads FAQ | Creapet Studio

📥 Is this a physical product?

No. This is a digital download product.
No physical item will be shipped.

📥 How will I receive my files?

After payment, you will receive an instant download link on the order confirmation page and by email.

📂 What file format will I receive?

You will receive high-quality PNG files, ready for printing, sublimation, or digital projects.

🖨️ Can I use these PNGs for printing?

Yes! These PNGs are perfect for:

• T-shirts and apparel

• Mugs and tumblers

• Stickers and crafts

• Sublimation and print projects

🔄 Do you accept refunds or exchanges?

Due to the digital nature of this product, all sales are final.
No refunds or exchanges are available once the file has been downloaded.

❓ I can’t find my download, what should I do?

Please check:

• Your email (including spam folder)

• Your Shopify order page

If you still have issues, contact us and we’ll help you.